Cookie Policy

This Cookie Policy explains how Factory Installation Services Ltd uses cookies and similar technologies on our website.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to help websites work properly, improve user experience, understand how visitors use a site, and support security.

Cookies may be set directly by our website, known as first-party cookies, or by third-party services used on our website, such as analytics, map or security tools.

2. How we use cookies

Our website may use cookies and similar technologies to:

• Make the website work correctly

• Remember cookie preferences

• Improve website performance and usability

• Understand how visitors use the website

• Help protect forms from spam, abuse and automated submissions

• Display interactive map content

We do not use cookies to sell your personal information.

3. Types of cookies we may use

Essential cookies

Essential cookies are required for the website to function properly. These may include cookies used for security, form protection, cookie consent settings, and basic website operation.

These cookies cannot usually be switched off through our cookie consent tool because the website may not work correctly without them. You may be able to block them through your browser settings, but some parts of the site may not function as intended.

Analytics cookies

We may use Google Analytics to understand how visitors use our website. This helps us see which pages are visited, how people find the website, how long visitors spend on the site, and how the website can be improved.

Google Analytics may collect information such as:

• Pages visited

• Time spent on the website

• Browser and device information

• Approximate location

• Referring websites or search engines

• Interactions with the website

Where required, analytics cookies will only be used if you have given your consent.

Security and spam protection cookies

We may use Google reCAPTCHA on forms to help protect the website from spam, abuse and automated submissions.

Google reCAPTCHA may analyse information about your device, browser, interaction with the website and other signals to determine whether a form submission is likely to be made by a real person.

Use of Google reCAPTCHA may involve cookies or similar technologies set by Google. Google may process this information in accordance with its own Privacy Policy and Terms of Service.

Map-related technologies

Our website may use OpenLayers to display interactive map content.

OpenLayers itself is a mapping library used to display maps and location-based content. Depending on how the map is configured, map tiles or related data may be loaded from third-party map providers. These providers may collect technical information such as your IP address, browser information and map usage data.

Where map services use non-essential cookies or similar technologies, these may be controlled through the website’s cookie consent settings where possible.

4. Third-party services

Our website may use services provided by third parties, including:

• Google Analytics

• Google reCAPTCHA

• Map or tile providers used with OpenLayers

• Website hosting, security or performance tools

These third parties may set cookies or use similar technologies when their services are loaded on our website. We recommend reviewing their privacy and cookie information for further details about how they use data.

5. Managing cookie preferences

When you first visit our website, you may be shown a cookie banner or consent tool allowing you to accept or reject non-essential cookies.

You can usually change or withdraw your cookie consent at any time by using the cookie settings link or button on our website, where available.

You can also control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before cookies are placed on your device.

Please note that blocking some cookies may affect how the website works.

6. Cookies we may use

The exact cookies used may vary depending on the website setup, plugin configuration and consent settings. Common examples may include:

If a cookie scanning tool is used on the website, this table should be updated to include the specific cookie names, providers and durations detected.

7. Google Analytics

We use Google Analytics to collect anonymous or aggregated information about how visitors use our website. This helps us improve the content, layout and performance of the site.

Google Analytics may set cookies on your device to distinguish visitors and understand website interactions.

Analytics data is used for reporting and website improvement purposes only. We do not use Google Analytics to personally identify visitors.

8. Google reCAPTCHA

We use Google reCAPTCHA to protect our website forms from spam and automated abuse.

reCAPTCHA works by analysing visitor behaviour and technical information to help determine whether an interaction is likely to be genuine. This may include information such as your IP address, browser details, device information and how you interact with the page.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

9. OpenLayers maps

Our website may use OpenLayers to display maps, such as our location or areas we serve.

OpenLayers is used to provide interactive map functionality. The map may load tiles, scripts or related content from third-party providers depending on the configuration of the website.

If third-party map providers are used, they may receive technical information such as your IP address and browser details when the map is loaded.

10. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used on our website.

Last updated: 07/07/2026